Warning Signs of Worker's Compensation
Fraud
You may not discriminate against a worker who has filed previous workers’
compensation claims. However, when you have several of the following suspect
behaviors present or you observe an emerging pattern, don’t be afraid to
investigate further for possible fraud or to forward your suspicions to the
appropriate authority.
About the worker
- the injured worker has an unstable work history; i.e., an employee who often
changes jobs
- the claimant has a history of reporting subjective injuries which may
include workers’ compensation or liability claims
- the claimant is consistently uncooperative
- the injured worker has been recently terminated, demoted, or passed over for
a promotion
- the injured worker is in line for early retirement
- the injured worker is making excessive demands
- the injured worker calls soon after the injury and presses for a quick
settlement of the case
- the injured worker moves out of state soon after the injury
- the injured worker changes his or her address to a post office box or
receives mail via a friend or relative
About the workplace
- the injured worker’s workplace is experiencing labor difficulties
- the accident occurs just prior to job termination, layoff, after formal
discipline of the employee, or near the end of the employee’s probationary
period
About the injury
- the injured worker was not injured in the presence of witnesses
- the injury is a subjective one, like stress, emotional trauma, or is hard to
prove, like back pain, headache, insomnia, etc.
- the accident is not promptly reported by the employee to the employer
- the employers’ first notice of the injury is from an attorney or a medical
clinic, and not from the injured worker
- physicians who have examined the injured worker have vastly differing
opinions regarding the injured worker’s disability
- there is no sound medical basis for the disability; all physicians’
reports indicate a full recovery
- the injured worker is claiming disability exceeding that which is normally
consistent with such an injury
- the accident occurs late Friday afternoon or shortly after the employee
reports to work on Monday
- the claimant has the accident at an odd time, such as at lunch hour
- the accident occurs in an area where the injured employee would not normally
be
- the task that caused the accident is not the type that the employee should
be involved in; i.e., an office worker who is lifting heavy objects on a
loading dock
- the details of the accident are vague or contradictory
About the medical relationship
- the claimant frequently changes physicians or medical providers
- the claimant changes physicians when a release for work has been issued
- a review of medical reports provides information that is inconsistent with
the appearance or behavior of an injured person; i.e., a rehabilitation report
describes the claimant as being muscular, with callused hands and grease under
the fingernails
- the employer’s first report of injury contrasts with the description of
the accident set forth in the medical history
- the injured worker develops a pattern of missing physician’s appointments
About the claim itself or the claimant’s attorney
- the injured worker’s attorney requests that all checks and correspondence
be sent to the attorney’s office
- the claimant’s attorney is known for handling suspicious claims
- the attorney lien or representation letter is dated the day of the reported
accident
- the same doctor/lawyer combination previously known to handle the same kind
of injury is handling this claim
- the claimant is unusually familiar with workers’ compensation
claims-handling procedures and laws
- the claimant’s attorney complains to the carrier’s CEO at the home
office to press for payment
- the claimant initially wants to settle with the insurer but later retains an
attorney and files increasingly subjective complaints
- the claimant’s attorney threatens further legal action unless a quick
settlement is made
- there is a high number of applications from a specific firm
- the claimant’s attorney inquires about a settlement or buyout early in the
life of the claim
- the claimant writes unsolicited statements about how much better he/she is,
but treatment continues and the claimant doesn’t return to work
About outside activities
- there are tips from fellow employees, friends, or relatives suggesting that
the injured worker is either working or is active in sports
- the injured worker’s rehabilitation report shows evidence of other
activity
- the injured worker is in a trade that would make it possible to otherwise
work while collecting compensation
- the injured worker is exaggerating an injury in order to get time off to
work on personal interests; i.e., the injured worker is remodeling or building
a home concurrently with the injury
- the injured worker is in a seasonal business that would make it attractive
to be "injured" during the off-season; i.e., occupations in fields
such as roofing, landscaping, plumbing, farming, masonry, etc.
- the injured worker leaves different daytime and evening telephone numbers
- the injured worker is never home when called or is always "sleeping and
can’t be disturbed" (especially during work hours)
- return calls to the claimant’s residence have strange or unexpected
background noises that indicate it may not be a residence
- the claimant has several other family members also receiving workers’
compensation benefits or other "social insurance" benefits, such as
unemployment